ORDERS
When will my order be processed?
Orders are processed within one to three business days.
What is the order cut-off time?
The daily cut-off is 5:00 p.m. Eastern Time on business days.
Can I cancel my order?
Cancellation may be requested within 12 hours after ordering. Email support@apparelabode.com with your order number.
Cancellation is not guaranteed after processing or shipment begins.
SHIPPING
How much does shipping cost?
Eligible orders receive free standard shipping within the contiguous United States.
Where do you ship?
We ship to eligible physical addresses in the contiguous United States.
We do not ship to Alaska, Hawaii, U.S. territories, P.O. Boxes, APO/FPO addresses, or international destinations.
How long does delivery take?
- Processing: 1–3 business days
- Estimated delivery: 3–7 business days
Which carriers do you use?
We may use USPS, UPS, FedEx, or DHL.
Will I receive tracking?
Yes. Tracking information will be emailed when available.
What if my package is missing or damaged?
Contact support@apparelabode.com within five days after the expected delivery date, delivered scan, or arrival of a damaged package.
RETURNS AND EXCHANGES
What is the return period?
Eligible products may be returned within 30 days after delivery.
Are returns free?
Yes. Approved returns receive a prepaid return shipping label.
What condition must the product be in?
The product must be unworn, unwashed, in its original condition, and have all original tags attached.
Do you accept exchanges?
Yes, subject to availability.
How quickly will I receive my refund?
Approved refunds are processed within three to five business days after inspection. Your payment provider may require another three to seven business days.
PRODUCTS AND SIZING
How should I select my size?
Review the size information on the applicable product page and compare the measurements with a similar garment you own.
Are the products APPAREL ABODE branded?
Yes. Products sold through our store are APPAREL ABODE branded products.
Will colors look exactly the same on every screen?
Colors may vary slightly because of lighting, photography, and device display settings.
PAYMENTS
Which payment methods do you accept?
Available methods may include Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
When am I charged?
Payment is charged when the order is placed.
What currency is used?
Prices are displayed in U.S. dollars.
How is sales tax calculated?
Applicable sales tax is calculated at checkout according to the shipping address and applicable law.
CUSTOMER SUPPORT
Email: support@apparelabode.com
Phone: +1 (253) 346-7892
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time